Global Automotive Commerce

Preparing your experience0%

DEALER LEAD MANAGEMENT

Keep inquiries connected to the next step.

Give your team a clearer path from a customer inquiry to an authorized follow-up. Connect supported CRM workflows, manage routing and see when a delivery needs attention.

Team collaborating in a modern office representing lead and CRM integrations

How integration works

From inquiry to follow-up

1

Inquiry received

2

Recipient validated

3

Permission checked

4

Queued

5

CRM acknowledged

6

Team follow-up

Core capabilities

What the integration handles

See where an inquiry came from.

Source context without exposing private origins.

Keep contact choices attached to the lead.

Consent travels with the inquiry.

Send inquiries to the right dealership team.

Route by rooftop and availability.

Know when a delivery was acknowledged—or needs action.

Only source-backed statuses.

Lead sources

Proposed supported sources

Vehicle listings

Dealer storefront

Contact dealer

Availability requests

Integration methods

Potential paths

API

System-to-system delivery, subject to implementation sign-off.

Webhooks

Event notifications to an approved endpoint.

Approved connectors

Pre-built connections, where available.

Secure mapping

Illustrative workflow. Not live customer or provider data.

Inquiry fieldSample (redacted)CRM field
NameJ*** S****Contact name
Emailj***@example.comEmail
Vehicle2021 Example HatchbackVehicle of interest
Contact permissionInquiry only (locked)Consent — read-only