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Insurance

Insurance Help

Find answers, identify who owns an issue, and choose a safe next step.

Two colleagues celebrating with a high five at a desk

Topics

What do you need help with?

1 answer ·

Contact your insurer's claims line — the number is on your policy documents or certificate. Report the incident as soon as you can, with the date, location, photos and details of anyone involved. DriverXtra can't make or handle claims.

Issue router

Find the right place to go

1. What happened?

Two colleagues celebrating with a high five at a desk

Who handles what

DriverXtra
Our website, content and comparison pages
Insurer / broker
Quotes, policies, changes, cancellations and claims
Ombudsman (where available)
Unresolved complaints about an insurer